Strategy Overview

This feature will help to bring Contacts part to your report

ConnectWise Manage - Contacts Integration

IP Allow List for Integrations

Integrations

ConnectWise Manage PSA Integration

Datto Autotask PSA Integration

Syncro PSA Integration

Halo PSA Integration

Kaseya PSA Integration

Sync regularity rules for PSA Integrations

Warnings in logs

ServiceNow PSA Integration

SO provides comprehensive permission controls for the Tickets module, allowing to customize access levels.

How to Limit User Permissions for Tickets

PSA Integrations

IT Glue Integration

Office 365 Integration

Warranty Service Integration

Here’s an article explaining how Office 365 MFA status works in Strategy Overview, why users may see differences between Office and SO

Understanding Office 365 MFA Status in Our App

Data Integrations

This is where we are documenting changes to the software and major updates.

Release Notes

Features and Integrations coming soon and what has been already done

Release notes

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.