Strategy Overview

This feature will help to bring Contacts part to your report

ConnectWise Manage - Contacts Integration

If you have too many blank groups in your Flexible Items module, uncheck them in the sync settings. This guide will help you clean up empty groups.

Clean Up Unused Flexible Item Groups

Integrations

ConnectWise Manage PSA Integration

Datto Autotask PSA Integration

Syncro PSA Integration

Halo PSA Integration

Kaseya PSA Integration

Sync regularity rules for PSA Integrations

Warnings in logs

ServiceNow PSA Integration

SO provides comprehensive permission controls for the Tickets module, allowing to customize access levels.

How to Limit User Permissions for Tickets

PSA Integrations

IT Glue Integration

Office 365 Integration

Warranty Service Integration

Here’s an article explaining how Office 365 MFA status works in Strategy Overview, why users may see differences between Office and SO

Understanding Office 365 MFA Status in Our App

Data Integrations

Find answers and get help from Intercom Support and Community Experts

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