Skip to main content
All CollectionsHow To GuidesReports, templates
The reports are not pulling in any assets
The reports are not pulling in any assets

What are the possible reasons if you don't see any assets

Updated over 4 months ago

  1. Check that Assets are connected to your template:


    Settings - Configurations - Template Settings - Connect to Template:
    ​

  2. Make sure that Assets part is enabled for needed modes:
    ​
    Report - "Report settings" (Cog button) - Assets - Select:
    ​

3. Make sure there are no applied filters that can hide values in Assets part:
​

4. Make sure that there are some assets for your company were uploaded into SO:
​
Settings - Configurations - Assets

5. Make sure company is selected in Assets filter in Integration Settings:
​

Did this answer your question?