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Introducing Arya: Your AI-Powered Assessment Assistant

We're excited to announce the launch of Arya on Assessment, an innovative AI-powered feature designed to streamline and enhance your assessment process.

Updated over 2 months ago

What is Arya?

First AI Copilot for MSP reporting tool

Arya is an intelligent assistant that helps you efficiently complete assessments by providing AI-generated suggestions for key fields including Status, Risk, Solution, and Grade. This powerful tool analyzes your assessment context and delivers relevant, thoughtful recommendations tailored to your specific needs.

Arya is available to users on paid subscription plans with appropriate permissions enabled by their administrator.

Key Features

  • Bulk editing capabilities - Select multiple items and let Arya help you update them simultaneously

  • Smart notifications - Receive updates when your AI-generated results are ready, allowing you to continue working without interruption

  • Review and control - Easily compare current values with AI suggestions before applying any changes

Beta Disclaimer

Arya is still new. She was born on 11/22/24 and we are still training her. She sometimes has incorrect answers and her answers are only as good as your documentation. Please start using her but double check all her answers.

How It Works

  1. Select Assessment Items

    • Choose one or more assessment items you want to update (Strategy report in “Open” status under the “Assessment” section).

  2. Pick the Fields for Arya

    • Select the fields you’d like Arya to assist with (e.g., Status, Risk, Solution, Grade).

    • Click Ask Arya, then review the columns you want Arya to fill in.

  3. Wait or Continue Working

    • You can wait for the results, or keep working elsewhere in the app.

    • A notification will appear in the top-right widget once Arya’s suggestions are ready.

  4. Review Suggestions

    • Open the notification to see Arya’s proposed updates.

    • Compare them side by side with your current data.

    • Apply all changes at once, or choose specific items and Apply Selected.

  5. Quickly View Updates

    • Click the report name at the top of the notification to jump directly to that report.

    • Review and confirm the final results.

Benefits

  • Save time by automating repetitive assessment tasks

  • Maintain consistency across your assessments

  • Get intelligent suggestions based on context

  • Keep full control over your assessment data with easy review and approval process

Security

  • We use Open AI GPT 4o model.

  • Once the answer is generated, the thread on the AI side is immediately terminated.

  • We have a zero data retention agreement with OpenAI for Arya Assistant on Assessment.

  • We store logs per each user which shows only daily tokens consumption.

  • Your data is never used for any training purposes.

What do we sent to AI to generate answer

  • Selected assessment items with all content and predefined options to select.

  • Column descriptions for selected columns.

  • Grades list with Grades legend.

  • Related Items (flexible assets) if they are connected to selected assessment items.

Custom Prompts Calibrations

If you are not fully satisfied with AI answers you way want to calibrate the user-level prompts:

  • Column descriptions:

    • Template - Assessment - Columns - Column description
      OR

    • 'Columns" option on report - click "column type" - Edit Description in the popup

  • Grades logic:

    • Template - Assessment -Grades - Edit grade legend.

What logic Arya uses to fill n the columns:

  • Status column: Arya analyzes related items and generates a short status based on them. If an item has no related items, Arya selects the most appropriate value from the available pre-selected options, considering everything AI knows about the current item.

  • Grade column: AI evaluates the Grade description and Item health standard. It then reviews the current status (or the status just generated by AI) and selects the most appropriate grade. AI always skips "Hidden" grades (i.e., grades that are unchecked for "Display mode" and therefore do not appear in Display mode).

  • Risk column: AI compares the final item status with the health standard. If the status matches the health standard, it means there are no risks, and AI leaves this field empty. However, if you want to fill in this field regardless, you can trigger the "Ask Arya" function specifically for the Risk column. When this function is enabled, AI will always populate the Risk column, disregarding the rule that a healthy item has no risks.

  • Solution column: AI examines the Status and Item health standard. If the item is healthy and has no risks, AI leaves the Solution field empty. Otherwise, AI generates a solution.

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